FreeScout

Be the first to review this product

$39.00

In stock

SKU

compass-freescout

Options:

With 30 days of updates and support + $5.00

With 1 year of updates and support + $20.00

Maintenance Renewal - Extend existing expiry date by 365 days

Current version, No updates, No support. Community forum support only.

Qty

Shared inbox and help desk platform for customer support teams.

Details

FreeScout

FreeScout gives support teams a self-hosted shared mailbox with ticket handling, conversation assignment, notes, and workflow organisation. It is an email-first help desk that keeps your support data on your own server.

What you get

Unlimited support agents, tickets, mailboxes, and customers
Email integration with SMTP and IMAP, plus Microsoft Exchange authentication
Collision detection when multiple agents view the same ticket
Auto replies, saved replies, internal notes, and conversation merging
Multilingual support across 30+ languages
A knowledge base, customer portal, and live chat for self-service
Integrations with Slack, WhatsApp, Facebook, and Telegram

It is aimed at support teams that want a professional help desk without the recurring cost of a hosted support platform.

More Information

More Information
Delivery Time:	Immediate Download

Reviews